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Devix Corporation and LIVECHAT Team Together to Provide Even Greater Functionality to Online Retailers
JERSEY CITY, N.J., June 10 /PRNewswire/ -- Devix Corporation announced that it has entered into a definitive agreement with LIVECHAT Software Inc, a developer of Instant Messaging communication software for business customers. This relationship expands the capabilities of the already robust Devix platform. With a growing number of partnerships, Devix merchants can access the most progressive functionality from one end-to-end solution.
E-tailers using the Devix platform can add LIVECHAT Contact Center as a fully integrated secure communications platform available through all Devix world class web pages. The products are based on instant messaging protocols and are used to provide stable and secure communication, maximize clients' satisfaction and reduce customer service costs.
LIVECHAT Contact Center not only raises conversion rates by reducing shopping cart abandonment but also allows an improved customer support level with a new communication channel. Companies which rely on LIVECHAT Software products represent a wide variety of business branches (e.g. banking, e-commerce).
The LIVECHAT Software Inc products available through the Devix platform include LIVECHAT Contact Center, LIVECHAT Communicator and LIVECHAT Chat Server. LIVECHAT Contact Center helps to increase sales realized or supported by the internet, lower customer service costs and augment satisfaction of the client. Additionally, e-tailers will be able to track customers' locations on their web page providing key analytics and the power to assign appropriate salesmen to receive or initiate chat requests. LIVECHAT Communicator is a corporate instant messenger that allows companies to optimize Internet communication with partners and between employees inside and outside the organization.
About LIVECHAT Software Inc:
Since 2006 LIVECHAT Software's products are available on the international market while the company runs software development in cooperation with Microsoft, Intel or Red Hat. LIVECHAT Software's mission is providing top quality IM software solutions for building stable relationships with customers and establishing business contacts with use of instant messaging technology.
About Devix Corporation:
Devix provides industry leading web interfaces and automated back office systems to some of the world's most successful e-tailers regardless of size or industry. The Devix Commerce Suite which process over $2 billion in online transactions annually, is a fully integrated, end-to-end and a 100% scalable solution which streamlines the entire e-tailing operation from start to finish.
Tuesday June 10, 2008
Press Contact: Ryan Gessin (201)705-1531
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